Fundraising and Donor Stewardship Manager

Focus:

Implementing and managing comprehensive donor relations, stewardship, recognition, and retention program in support of the development efforts of the Leadership Team.

Supervisor: CEO and/or CEO Assistant

Role:

Engage with and support the Leadership Team in the fundraising process by managing all stewardship and recognition programs for our highest-level donors, providing excellent relationship management and prompt follow up.

Recommend appropriate cultivation and solicitation strategies and timing for donor/prospect visits, debrief and manage follow up activity.

Ensure that Leadership presents annual requests for financial support to all donors and pr ospects at the appropriate time.

Work with the Leadership Team to develop a strategy and build a pipeline for new figure prospects from outside of the organization’s existing donor pool.

Develop cultivation, stewardship, and solicitation strategies for a portfolio of the organization’s most important prospects and donors.

Determine investment opportunities for donors who wish to restrict their gift to a specific program area.

Oversee the proper acknowledgement of donations by drafting thank-you letters, greeting cards, memos, newsletters, reports and making timely touch points.

Stay current with fundraising trends including, but not limited to, data management software, research methodologies, and stewardship best practices.

Respond to phone inquiries about gift giving and share with the appropriate team members as necessary, following up with that team member to ensure a timely response.

Experience/Requirements:

Relevant fundraising experience.

Prior donor stewardship and database management experience with a solid understanding the donor lifecycle.

Professional credibility, intellectual depth, maturity, and collaborative skills to lead others by influence.

A positive, can-do attitude with strong self-direction and a desire to take the initiative and ensure excellence.

Outstanding verbal and written communication skills, including public speaking.

A clear and confident communication style, which demonstrates institutional knowledge and integrity.

Ability to research and access information about donors, foundations, corporations and other funding opportunities.

Ability to handle sensitive information in a confidential manner and to tactfully handle stressful situations, negotiate and resolve conflicts, maintain confidentiality and to respect and observe organizational protocol.

Target: Canada, USA, Australia, New Zealand, UK

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